Contact

If you need to contact Netflix please do so by going to their help page http://help.netflix.com

As with accessing Netflix you will need to use your Unblock-us account to access the help page.

This is an informational site only and is not affiliated with Netflix in anyway.

38 thoughts on “Contact

    1. Lohan Hill Post author

      you can use a smart phone or apple tv/ western digital player

      Reply
  1. chris

    does anyone know whether we still need Unblock-us in NZ, now that Netflix has officially come in here?

    Reply
    1. Lohan Hill Post author

      Yes! if you want all the shows. Unfortunately NZ Netflix only has around 1,000 titles unlike the US Netflix which has over 6,000 titles. Unblock-US will allow you to use your NZ Netflix account and access ALL the US content for a mere $5 extra a month!

      Reply
    2. Lohan Hill Post author

      If you want 6 x times more content then you will still need Unblock-us but if you are happy with the watered down kiwi version of Netflix, then no

      Reply
      1. Tama

        How exactly do I do that? As I was with the U.S. Netflix for the first free month and it was great but when it came to paying for it they couldn’t take the finds out of my account due to an AVP or APM or something like that that our provider was using so we could access the U.S. MOVIES ETC … I became frustrated and joined UNBLOCKUS as I thought it would help my situation, and they immediately took their $8.00 or so from my account … It did not! But I kept it and still am not sure what it is they do or how to find out if they are working??? After much frustration and time I finally have my Netflix back although it’s the Nz version and somewhat disappointing compared to what we were enjoying previously! My question is: Is there any way to regain our U.S. Viewing through UNBLOCKUS and if so .. how, please? As my partner watches: REVENGE , and it appears Nz Netflix does not have this series amongst other options!! Tia

        Reply
  2. Costas Chryssafis

    I wish to cancel my Netflix (New Zealand and any possible US) account. Please advise how I candidate this.

    Reply
    1. Lohan Hill Post author

      Go to Netflix, login and head to my account you can cancel from there, easy peasy!

      Reply
  3. Kate Mora

    I have both an Apple Ipad and a Vaio Home laptop…and two TVs’
    How can I best arrange the service so I can watch it on all devises. The Ipad doesnt have a HDMI connection – but the Vaio laptop does. If I sign up for the free trial on my Ipad will that make it difficult to get Netflix account on my Vaio laptop?? Not sure where to start and the different prices. I do want to get the larger choice of movies. Also, if we give up Sky TV can we still get the various news channels we like to see – le.g. RT, Aljazeera, BBC etc – Thank you

    Reply
  4. Mocameron

    Why in the hell does Netflix freeze though a movie tries reloading and get struck on 25% this is a shame because I’ve signed up and using the free trial thinking better than you tube yet now I’m thinking to cancel because I can’t watch the movie of choice. Come on Netflix

    Reply
    1. Lohan Hill Post author

      Might be your internet, unfortunately here in NZ we have much slower speeds than the US

      Reply
      1. Becky

        I am also having this same issue! It has NOTHING to do with the internet speed as every other electronic device that we have the internet speed is perfect. Who do you advise that I speak to regarding this annoying issue. We are all paying for a service that is not working.. Most people I know that use Netflix are also complaining of this problem.

        Reply
        1. John

          Hi my Netflix works well but I do have the the Ethernet cable plugged direct to all my devices
          As I had problems on wireless

          Reply
  5. Alan

    I cant get your Netflix on my TV – why not? Netflix gave me an intro offer but I cant get it?

    Reply
  6. Kate Mora

    Already having trouble after joining for one day. Was able to watch programme yesterday but today it wont let me log in – and cant send an ‘remember your password’ email to my given email address. Getting a little fed up with having to put in my details – slow process.

    Reply
  7. Tams

    I’ve enjoyed watching Netflix and now want to watch Season 7 Part 2 of Mad Men. When will it be available on Netflix in NZ? OR, can I watch it on US Netflix by doing this Unblock US thing? Thanks for your help.

    Reply
  8. Wendy Metcalfe

    I am on a free trial which ends 16th June can you please tell me how to pay in future as I do not hold a credit card thank you

    Reply
  9. deril

    does anyone know of someone in west auckland that can set up an apple tv and unblocked netflix account for an old age luddite

    Reply
  10. Keri

    Are there any other payment options besides paypal and credit card? Can a automatic payment or Direct Debit be set up?

    Reply
  11. Sandra

    Hi we have been using Sky for many years and now want to switch to Netflx. We have read all about what you offer but before starting I wanted to know why it is that so many people are having problems on many levels when trying to work with netflix here in Nz ? We want to avoid problems. Thanks

    Reply
  12. Holly

    Hey how do I stream Netflix from my android to my TV? My TV is not a smart TV.

    Reply
  13. jamie

    Has breaking bad been taken off netflix it’s deleted from my list can find it on search please help almost half way through last series I might did having with drawl symptoms Jessie is so hot I miss him

    Reply
  14. Marcello

    Hi I’m going to Brazil on holiday can I use my NZ Netflix account to log in Brazil?

    Many thanks
    Marcello

    Reply
  15. mzaliced

    Hi,
    I’m still currently on my one month free trail thing not sure if that matters or not but I can’t find breaking bad on netflix!?! Does netflix not have the rights to the show?I’ve watched it up to part one session five on DVD but I’m hanging out for part two! And to re watch all over again! This is my favorite show, why are there so many shows not on netflix!!!

    Reply
  16. Jessica

    Why is Netflix in Nz and Australia getting 1/4 of the content that is been aired in the USA and when is Pretty Little Liars season 5 going to be aired on Netflix as its already on normal TV #getwiththeprogram

    Reply
  17. alysha moss

    Want to get set up with Netflix on our t.v how to do that please and how much is it??

    Reply
  18. Josh

    How about getting some sports on ther like mountain bike films or any other extreme sports

    Reply
  19. Milie

    Hi my Netflix not going on my Apple TV, it says ” An error occurred loading this content ” try again later
    Do anyone know what’s the reason?

    Reply
  20. Paulette

    How can we use Netflix in our caravan. Is it only through 3G and would that take up a lot of fata.

    Reply
  21. Kelvin

    Can you get nz tv shows on Netflix drama comedy and everything else

    Reply
  22. Arif

    Can we have the popular T.v show “The Next Step”? My kids love that show. Thank you for your time

    Reply
  23. Satwant

    When u uploaded season 11 of SUPERNATURAL..plz uploaded soon

    Reply

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